The Automation Agency
Property & development · London

Someone still checks
33 council portals by hand every morning.

If your pipeline depends on knowing about planning applications before anyone else does, somebody is opening council websites one at a time and copying out what changed. It is a full working day, every day, and it stops the moment that person is ill or on holiday. This is the page for the version that runs on its own.

Who we build for
We build planning-data systems for UK property developers and agents whose advantage depends on seeing an application before anyone else.
What we take off people
We take the daily trawl of council planning portals off a person: the portals read on a schedule, applications normalised into one comparable shape, and alerts raised on the ones that matter.
What it costs to start
Our fixed prices start at £300 for a chatbot and £500 for a single automation; a whole process built end to end starts at £3,000, and the written Process Audit is £1,500, credited against a custom build.
Where we are
We are based in Chesterfield, Derbyshire, and work with clients across the UK, with in-person kickoffs anywhere in the East Midlands.
The problem

Why this is still somebody’s job.

London has 33 boroughs and they do not share a planning system. Seventeen run Idox, four run the Idox Citizen portal, and the rest are spread across Arcus, Northgate, Ocella, Agile, NEC and one genuine open data API. One borough blocks automated access altogether.

That is why this work is still done by hand. There is no single feed to subscribe to, the commercial data providers lag by days, and writing a scraper for one borough teaches you almost nothing about the next one.

So it falls to a person, and it degrades in the predictable way: the boroughs that matter most get checked daily, the rest get checked when there is time, and nobody can tell you which applications were missed.

Proof it works
PlusRooms

This is not a proposal. It is a system that has been running in production since February 2026, collecting London planning applications every night for a property business.

  • 120,000+ planning applications collected to date.
  • Roughly 1,700 new applications a month, captured as councils publish them.
  • 97% borough coverage — 32 of 33 London boroughs collected; one blocks automated access.
  • 24-hour data freshness.
  • A full working day of manual trawling replaced, every day — a saving I put at approximately £27,000 a year.

Figures are read from the production system, not estimated. Where something has not been measured, this site says so rather than filling the gap. How we count · All case studies →

What you would get

What I’d build for you.

The same shape, pointed at the boroughs, regions or application types your pipeline actually depends on.

  1. 01

    Collection across every authority you need, whatever portal software each one runs.

  2. 02

    A nightly run that captures new applications as councils publish them, with agent and applicant details attached where the portal exposes them.

  3. 03

    Documents and drawings pulled down automatically where they are available.

  4. 04

    Coverage monitoring that can tell the difference between a council publishing nothing and a failure to capture it — and alerts you on the second.

  5. 05

    The data in your own database, with an API or a daily report, so it feeds whatever you already use.

Common questions

Answers before you ask.

Which councils can you cover?+

All 33 London boroughs are already covered in the production system, bar one that blocks automated access entirely. Outside London, most authorities run one of the same handful of portal platforms, so the work is usually configuration rather than a new build. Tell me which authorities matter and I will confirm before quoting.

How current is the data?+

A 24-hour refresh cycle. Applications are captured as councils publish them, which in practice means you see an application the morning after it appears on the portal — ahead of the commercial data resellers, who batch.

Is scraping council planning data legal?+

Planning applications are public records that councils are required to publish, and the registers are designed to be read. The system collects what is published, at a polite request rate, and keeps a record of where every field came from. It does not attempt to access anything behind a login, and it respects authorities that decline automated access — one London borough is excluded for exactly that reason.

What happens when a council changes its website?+

It happens regularly, and it is the main ongoing cost of a system like this. The production build handles it with monitoring that flags a borough going quiet rather than assuming there was nothing to collect — a scraper that silently reports success is worse than one that crashes. Ongoing maintenance is quoted separately and openly.

Do I own the data and the system?+

Yes. The data lands in your database and the code is yours. There is no per-record fee and no platform you are locked into.

How long does it take to build?+

That depends entirely on how many authorities and how many portal platforms are involved — a single-platform region is a short build, a full multi-platform region is not. You get a fixed price and a date before anything starts.

Related services
Next step

Twenty minutes. No pitch, no pressure.

Tell me which authorities you need and what you do with the data once you have it. If this is not the right fit I will say so on the call rather than send a proposal.