We build the automations your team keeps doing by hand — n8n and Zapier workflows, WhatsApp chatbots, CRM and spreadsheet sync, AI agents and custom integrations — with senior engineering behind them. Fixed scope, clear handover, no vague AI promises.
New enquiry → straight into your CRM, with a Slack or email nudge
Website or WhatsApp message → booked in → your team notified
Messy inbox → AI reads it, summarises, drops it in a sheet
Google Sheet → tidy report → emailed to your client on schedule
Stripe payment → CRM updated, receipt sent, subscription sorted
Broken Zapier or Make flow → rebuilt so it stops falling over
Telegram bot for alerts, content delivery or internal tools
AI chatbot for FAQs, bookings and lead capture
“I work with them for a while now, they are nothing less than hard working, fast responding, and very dedicated agency. Highly recommend.”
Dor Iluz
Marmadbir · Verified Google review · Local Guide, 27 reviews
Connect the apps you already pay for — your CRM, forms, sheets, inbox, Slack and Airtable — so the admin in between just happens.
From £350AI that reads, sorts, drafts and updates records for you, with a check-before-send step wherever a mistake would cost you.
From £750Answer FAQs, capture leads and book jobs over WhatsApp, your website, Telegram or SMS — handed to a human when it matters.
From £750Stop copying data between systems. We wire your forms, sheets, CRM, calendar and notifications into one flow that holds together.
From £350Scheduled collection, cleaning and delivery of data — public sources, APIs, emails or documents — into a dashboard, database or sheet.
From £1,500When no-code runs out of road: Next.js and Supabase dashboards, portals and admin panels built to fit how you actually work.
From £1,500SPF, DKIM, DMARC and domain authentication sorted, so the emails you send at scale actually land in the inbox.
From £350Checkout, subscriptions, webhooks and receipts wired to your CRM, so payments update everything without you touching it.
From £750Not sure which one fits? Book a free audit and we'll tell you straight.
Two ways to work with us. Need one specific thing built? Pick a fixed-price starter below. Not sure where to start, or want a plan first? Book the free audit — we'll map it out and only build what's worth building.
£350
One workflow connecting 2–3 tools — a form, a sheet, a CRM update, a Slack or email alert.
£750
A Claude or OpenAI workflow that classifies, drafts, summarises, routes or extracts.
£750
A WhatsApp, website, Telegram or SMS chatbot for FAQs, bookings, lead capture or support.
£1,500
A small dashboard, admin panel, Supabase app or workflow control panel.
£1,500
The full diagnostic — see the audit section below.
A discovery call shows you what's possible. A Process Audit tells you exactly what to build, in what order, and what return to expect — in writing.
Over one to two weeks we map your core workflows, identify the automation opportunities with the highest ROI, and deliver a written report you can hand to any developer — including us.
Process Audit
£1,500
Fixed fee. Credited in full against your build if you proceed within 60 days. If you don't, you keep the report — no strings attached.
A clear, predictable process. No hidden phases, no scope creep. You know exactly what's happening — and what it costs — at every stage.
01
30 minutes. We talk through your business, identify where time is being wasted, and give you an honest view of what automation can and can't do for you.
FREE02
1–2 weeks. We map your workflows in detail, identify the highest-ROI automation targets, and deliver a written report with a fixed-price quote.
£1,500 · CREDITED IF YOU BUILD03
2–6 weeks. We build, test thoroughly, and deploy into your existing workflow. Fixed price agreed upfront. No surprises at invoice.
FIXED PRICE FROM £3,00004
Full documentation, staff walkthrough, and optional ongoing retainer. Automation compounds — every workflow makes the next one faster and cheaper to build.
OPTIONAL RETAINER FROM £1,500/MOReal systems, real outcomes. Every project below operates unattended today.
Field Services · Multi-Tenant SaaS
Marmadbir was coordinating field workers manually across WhatsApp groups and phone calls — dispatchers chasing workers, payments handled by phone. We built the full stack: customer-facing front-end, multi-tenant Twilio-powered WhatsApp dispatch flow, and Tranzilla payment integration. Jobs broadcast, workers apply, payments claimed race-safe, client confirmed. The coordinator's manual workload: zero.
Horse Racing · Predictive Analytics
Punthub needed daily horse-racing data from 6 live sources, run through 7 ML prediction models, results reconciled overnight, and insights surfaced through a custom-plugin front-end. Python scripts feed Google Sheets each evening; Supabase syncs overnight; the Next.js site renders prediction cards via bespoke plugins. Runs unattended every night.
Built and owned by The Automation Agency.
Property Intelligence · Data Pipeline
PlusRooms needed daily coverage of planning applications across England — previously a full working day of manual council-website trawling. We built Planscope: an automated scraping pipeline covering 97% of London boroughs and a live dashboard with alerts. Nobody has to check a council website anymore.
Every engagement is agreed upfront. You know exactly what you're paying before a line of code is written.
Step 1
Discovery Call
Free
30 minutes · no commitment
We talk through your business and identify where automation could make the biggest difference. Honest conversation, no pitch.
Step 2 — Most start here
Process Audit
£1,500
Fixed fee · 1–2 weeks · credited if you build
We map your workflows, identify automation targets, estimate ROI, and deliver a written report with a fixed-price build quote.
Credit applies within 60 days of audit delivery.
Step 3
Automation Build
from £3,000
Fixed price · 2–6 weeks
We build and deploy the system scoped in the audit. Single workflow to full multi-agent stack depending on requirements.
Multi-agent builds from £8,000.
Ongoing
Retainer
£1,500/mo
Monthly rolling · cancel anytime
An ongoing automation partner. We monitor, expand, and build new workflows as your business grows.
The Automation Agency is run by Ben Horne, a developer with over a decade of building real production systems — automation stacks, ML pipelines, multi-tenant SaaS platforms, AI agents, and data infrastructure across multiple industries.
Not a consultant who reads about AI. Someone who writes the code, ships it to production, and keeps it running. Ask what stack we'd use for your project and you'll get a direct answer — usually with a system already built with it that you can look at.
Based in Chesterfield, Derbyshire, working with clients across the UK.

Founder · Senior Developer
Previously
Years shipping production automation
of UK businesses run agentic workflows today
Cost to find out what we'd automate for you
Typical audit-to-live timeline
Mostly the day-to-day admin your team does by hand: n8n, Zapier and Make workflows, WhatsApp and website chatbots, CRM and spreadsheet syncing, AI agents that read and sort your inbox, data pipelines, and the odd custom dashboard or internal tool when no-code can't quite get there.
Whichever fits the job. n8n and Make handle most workflow automation at a sensible cost. Zapier suits simple, low-volume connections. When something needs real logic — AI decision-making, a bespoke dashboard, tricky data — we write custom Python or Next.js instead. We'll always recommend the cheapest option that holds up long-term.
Simple workflows connecting two or three tools start at £350. AI workflows and chatbots usually run £750. Bigger builds — dashboards, multi-step systems, custom web apps — start around £1,500 and scale from there depending on scope. Everything is quoted as a fixed price before we start, so there's no surprise on the invoice.
Yes — most of our clients aren't local. We're based in Chesterfield, Derbyshire, but discovery calls, audits and builds all happen remotely by default, over video call, Slack or email. In-person kickoffs are available across Derbyshire and the wider East Midlands when that's genuinely useful, but it's never required.
That's exactly what the free discovery call and Process Audit are for. We'll ask about your day-to-day, spot where time's being lost, and tell you honestly what's worth automating and what isn't. There's no pressure to book a build afterwards — sometimes the honest answer is to leave it as it is.
Yes. We test everything thoroughly before handover and give you full documentation plus a walkthrough with your team, so everyone knows how it works and why. Every build includes 30 days of post-launch support, and there's an optional monthly retainer if you'd rather we kept monitoring, fixing and expanding things ourselves.
Pick a slot below — 30 minutes, free, no commitment. We'll talk through your business and tell you honestly what's automatable. Prefer email? Use the form.
Book a slot — instant
Or send a message